“Incredible Service”
We spent a week at Gate Trees Resort and it was a wonderful experience. The staff were incredibly friendly, welcoming and accommodating, and the hospitality really stood out as one of the best parts of our stay. The General Manager deserves a special mention – she is kind, polite, genuinely helpful, and she made our whole stay feel smooth and comfortable. She recommended great shopping spots, helped us find a reliable laundry service, and even took my partner on her scooter to a nearby pharmacy after noticing her hand was red and swollen. That level of care was remarkable. We would definitely recommend staying here for the hospitality and service alone. The food is on another level too. The aunties and kitchen staff are absolutely adorable, always greeting you with friendly smiles and waves. They serve proper, authentic Jaffna home‑style food – the kind you don’t easily find elsewhere. We had crab curry, mutton curry and puttu, and it genuinely felt like eating a home‑cooked meal. The rooms were homely, comfortable and relaxing, and the outdoor gardens were beautifully kept and such a nice place to sit and unwind. Overall, we had a wonderful stay and really appreciate all the kindness, help and care shown by the whole team. We will definitely stay here again the next time we visit Sri Lanka. Highly recommended!
Akchayan·2 हफ़्ते पहले