“Very bad experience”
I booked for my family of three kids and a couple, and the listing said one free bed would be reserved upon request. After making the reservation I messaged the hotel but never heard back. We arrived late from Kent, told them we’d be checking in late, but again no reply. When we got there, the reception was closed and nobody was around to help. I called, and a lady finally came out and handed me a key at 1 am. My kids were exhausted, and by 10 am they started knocking on the door to check out. I went to the front desk to pay, and she gave me a receipt for £72, but the card was charged £80 because she claimed there was an extra child with us. Very bad.
Tauheed4 दिन पहले