“Wont be coming back disliked how staff handled my check in.”
I appreciated that the hotel wasn’t too far from Universal and that a food truck was down the street. However, a staff member insisted I pay even though I had already paid, and after showing the receipt he denied it until I proved it. I also had to pay $10 per night for parking, even though I had paid for two nights and expected parking to be included. Another issue was the $100 down payment I was asked to give—nothing was explained about it on the booking site, which was frustrating. That same staff member told everyone to pay and claimed payments were never made, which felt sketchy. The room was smaller than I expected but all amenities worked, the bed was comfortable, and the lights were great. I wish the little seat for the makeshift vanity had been taller, but overall I don’t plan to return.
Itzelएक हफ़्ते पहले