Quality Inn Ashland

“Everything was good clean a lot of outside lights”

Outside was very clean and well lit, but being on a hill could cause problems with snow and ice, and there is a train track very close by; the train passes several times a night with a loud horn.

Rick·एक हफ़्ते पहले

“Do not stay there”

Nothing was good; it was the nastiest room I've ever stayed in at this hotel and it should be investigated by the franchise. The sheets had cigarette burns even though it was a non‑smoking room, the comforter was dirty with yellow spots, the bathtub was peeling, the drain didn't work, the room smelled bad, and the carpet was dirty.

Debbie·एक महीने पहले

“Location was convenient for travel itinerary.”

Breakfast consisted of the same bagels, muffins, and meats for three consecutive days, so I recommend adding daily changes or variety; the staff responded to requests for fresh towels and kept the room stocked with necessary items. The reservation system mistakenly booked me at Quality Inn in Ashland, Kentucky, even though I was on the Quality Inn Ashland, New Hampshire website; the New Hampshire location couldn't cancel the Kentucky reservation, and when I called Kentucky on 10/4/2026 they also couldn't cancel it. New Hampshire staff said the same mistake had happened a few times. I've tried emailing several times with no response, and if I'm fully charged for Kentucky I will never use a hotel that makes such reservation errors.

Karen·एक महीने पहले

“We did not say. The hotel was not up to our expectations. We had to pay the full amount.”

We had to pay the full amount after we cancelled, and we didn't say it was because the hotel didn't meet our expectations; we were not granted a refund or partial refund, so we had to pay the full amount.

Barry·एक महीने पहले

We were told we had to stay on the 2nd floor because we were “handicapped.” I hope they refund our credit card after we cancelled 24 hours in advance. I didn’t want to rate them, but I can’t stay silent.

Linda·2 महीने पहले