Hotel Liberty

The bathroom had no water. Even after we spoke with the owners, they acted as if we were the only ones complaining, treating it like our fault. I didn’t like that at all. On top of that, I booked an air‑conditioning room for $13, but they refused to give me that room and simply said they didn’t know why it was $13. They gave us another room, and the whole experience was confusing. We spent an hour outside before we could check in and then another 30 minutes dealing with the bathroom issue. It was all chaotic.

Shrestha·5 महीने पहले

“Awesome”

The staff were very friendly and cooperative, and the cleaning was good, but the noise level was high.

Raja·5 महीने पहले

“Worst”

Nothing good to say; the owner was very rude. I waited 15 minutes outside for them to open the door. I called to order food, but only pre‑booked meals were available and no one told me that. The television had no channels at all. The bedsheets were poor, there were no bathroom amenities, and the water flow was so slow I had to wait 5 minutes to fill a small container for washing my legs. They charged me an extra half‑day room fee because I checked out 4 hours late. I had checked in at 6 am and was told the checkout was at 6 am the next day, but the actual checkout time was 11:30 am and they never informed me. At 8 am they called me and said I had to pay for 2 days because I had extended 2 hours. When I asked about this during checkout, they still charged me the half‑day extra. I booked the room for NPR 1674, but they tried to charge NPR 1710. I refused, then they charged me NPR 1678 for one day and NPR 840 for a half day, totaling NPR 2520. They also refused to give me a bill.

Aashish·6 महीने पहले

Unfortunately, my experience with the hotel's staff was quite disappointing - they refused to provide me with a hotel stay bill and instead asked for extra money in the name of VAT. This left a sour taste in my mouth and made me question their business practices.

Deepak/·7 महीने पहले

“Not as I have expected. Feels more like a hostel than a hotel”

My stay at this hotel was a mixed bag - while I appreciated its convenient location, my overall experience was marred by the owner's extremely rude behavior. To make matters worse, the hotel has a strict policy of requiring guests to return by 10 PM, which I found quite restrictive.

Bishal·8 महीने पहले