Best Western Plus Durham Hotel & Conference Centre

“It was amazing stay. Would definitely recommend”

The stay was great and the staff were amazing and very accommodating, letting us have a late check‑out, which was very nice of them. I had an amazing stay and would definitely recommend. We were told the deposit was released by the bank, but the bank said that was not the case, so we’re still waiting for the $150 back, which is disappointing. Other than that everything was amazing.

Calista·एक हफ़्ते पहले

“Needs improvement”

The beds were comfortable, look newly updated. The hotel was under construction which was not made known when booking. The front entrance did not appear safe for entry by guests, we arrived at 10 pm and questioned if we were at the right place. Also the walk way at the entrance moved when you stepped on it? Concern that someone might fall through?? The area was covered by floor mats so it is unsure what was under them. Although the room looked renovated the bathroom had not been and our toilet constantly ran all night. The property was not up to my expectations for a best western and for the price I paid mid week. Also the breakfast was not very good and cold many items were not available when we went for breakfast at 830 am

Amanda·2 हफ़्ते पहले

The staff were very accommodating and the location was accessible to places.

Kathleen·3 हफ़्ते पहले

“Good stay”

The hotel was neat and well maintained. I checked out a night earlier and was told I would be refunded for one night, but what I received was only a fraction of one night’s bill. I called and complained, they promised to fix it, but I got no meaningful response.

Queen·3 हफ़्ते पहले

“Rooms were comfy and the breakfast was delicious!”

The lobby had an odd smell.

Brandy·एक महीने पहले