Splendido Bay Luxury Spa Resort

“Great location and breakfast, but I would not return or recommend it due to poor staff service”

The hotel’s location was excellent, right by the lake, and the breakfast had a nice variety. The room was fine, comfortable enough but nothing special for a five‑star property. The air conditioning in our room was turned off because of hotel policy and we couldn’t switch it on, leaving us in a hot, airless room all night. Even after we raised the issue with staff and sent two separate messages, we got no help or response, which is unacceptable for a hotel that markets itself as five‑star. The website lists air‑conditioning as a room feature, so this felt misleading, and I would not return or recommend it.

Alon·5 दिन पहले

“Micro weekend tutto perfetto staff gentilissimo e centro benessere rigenerante molto pulito e curato”

The building is charming, especially in summer when you can truly enjoy it, everything was flawless. The staff were incredibly kind, and there was nothing to complain about.

Urbano·6 दिन पहले

一切都非常完美，入口有很大招牌，按键开门，酒店自带湖景和石滩，这里太棒了. 无

Jie·एक हफ़्ते पहले

“Kedves személyzet, finom reggeli, szuper választás volt egy őszi kiránduláshoz a tó körül!”

A quiet spot, right next to the lake, the perfect choice.

Bernadett·एक हफ़्ते पहले

“Erg mooi hotel. Maar wel duur.”

The hotel sits beautifully right on Lake Garda. From the lovely garden with the outdoor pool, you pass a gate that opens with your card and you’re directly by the lake. The room was spacious with a large bathroom. Breakfast was fantastic, offering a wide range of fresh items. The spa facilities are gorgeous, featuring a large indoor pool, a sauna, and two steam rooms, plus plenty of options for treatments like massages. The only downside was that the window overlooking the toilet/bathroom was only screened, so in the evening with the lights on you’re fully visible. The bathroom lighting only had an off and a light setting, and all lamps were at maximum. A dog bed is available, but we asked twice and didn’t get one, which is disappointing given the steep daily rate of €40 for a dog in the room—€160 for four nights is a lot, especially since that fee isn’t listed anywhere in the hotel info. An additional €32 tourist tax makes the stay unexpectedly pricier. There are three electric car chargers, but they’re outdated; they only provide about 5 kW/ hour, so charging takes longer. The cost was €15 per hour, making it very expensive (over €100 for 35 kW). The reception said this wasn’t customer‑friendly, but that it was the hotel director’s decision.

Ronald·एक हफ़्ते पहले