The staff overcharged compared to the website rate and didn’t show us the rooms; they just handed us keys and let us pick between two. The toilets were stained, no blankets were provided, and the AC leaked water onto the pillows.
Arvindएक महीने पहले
★★★·Chennai·2.1
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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9 वर्ग मी · 1 queen bed
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Hotel O The OAKS Residency in Chennai offers spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, flat‑screen TVs and wardrobes. Guests enjoy 24‑hour front‑desk service, private check‑in/out, a lounge, paid airport shuttle, laundry and a business center. Situated 12 km from Chennai International Airport, it is close to St. Thomas Mount, Chennai Trade Centre, Anna University and the Government Museum.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
The staff overcharged compared to the website rate and didn’t show us the rooms; they just handed us keys and let us pick between two. The toilets were stained, no blankets were provided, and the AC leaked water onto the pillows.
Arvind·एक महीने पहले
The hotel was fine, but the fan made a lot of noise.
P·2 महीने पहले
Nothing to like. The room always smelled of chlorine from bad detergents, the toilet was dirty, mosquitoes were everywhere, the bedsheets had hair from previous guests, and the place feels like a red‑light district.
Ansar·2 महीने पहले
The room and bathroom stayed clean, but the staff could improve their communication and manners. They also charged more than the online price.
Manjunatha·6 महीने पहले
It was a complete disappointment; everything was in bad shape. The bed wasn’t cleaned, the sheets were used, the ceiling was broken and hanging, the door lock failed, cockroaches were on the bed and in the cupboard, the AC looked creepy with exposed parts, the lift didn’t work, the mirror was broken and never replaced. When I called to complain and ask for a different room, they promised to check and call back but never did. I even tried multiple times to get a response, but they never answered or apologized. They gave me a third‑floor room that was inaccessible by stairs, so I gave up. Don’t waste your money here.
Shyam·7 महीने पहले