Southern Sun The Marine

“Very nice”

The room offered a nice sea view, but the décor feels a bit dated.

Ellen·2 दिन पहले

“A brilliant stay and and my kids loved it.”

Everything was great, and the location is close to many amenities and the beach.

Sese·4 दिन पहले

“The Hotel is always my first choice and I love staying there”

Breakfast was consistently good, yet the air conditioner in my room was in terrible condition and made an unpleasant noise; I chose not to report it because I sensed that requests were often delayed, so I avoided the frustration of following up. Additionally, I encountered a serious safety issue outside the property near the entrance at the traffic lights: a truck almost hit me because a vehicle was parked directly at the entrance, blocking access and appearing ready to exit. This posed a dangerous risk that could have been prevented if security had been more attentive to what was happening outside. Shortly after that vehicle left, another gentleman arrived with a bus and parked in the first parking bay, blocking a driveway; although he was accompanying someone with a disability, this did not justify blocking the driveway, especially when a designated area was available for unloading the items he brought. This situation could also have been resolved quickly if security had been vigilant and proactive. My concern extends beyond these individual incidents to the apparent lack of attentiveness and timely intervention when problems arise. Security personnel should actively monitor the premises and surrounding access points to prevent obstructions and protect guests from avoidable risks. I believe these matters need your attention, particularly regarding the responsiveness to maintenance requests and the effectiveness of your security arrangements. Guests should be able to enjoy their stay without having to contend with unresolved maintenance issues or situations that compromise their safety.

Vusi·एक हफ़्ते पहले

Some staff were exceptional and went out of their way to make my stay pleasant, but the air‑conditioning stopped working after I raised the issue multiple times and the only solution offered was a fan.

Talitha·एक हफ़्ते पहले

The reception smells really nice and the overall experience improves from there, but the room windows don’t open fully like the bathroom ones, which is dangerous if you have small children, and I need at least two kids’ channels instead of one.

Dlamini·एक हफ़्ते पहले