When I booked, the description of the Jasmin villa mentioned AC, but upon arrival the staff said none of their rooms have AC. The weather in Kirirom is cool, so a fan is enough, but the resort should update its description. After checking in, we found the room unclean and smelling damp. The staff cleaned it again, but it seemed they missed what needed attention: shower towels, bed sheets, pillow covers didn’t smell fresh, the shower window had old water stains, chairs were dirty, and windows could have been wiped. The Jasmin villa we stayed in was very damp, the smell was overwhelming and we couldn’t sleep. The food at the restaurant is overpriced and very sweet. We booked because we were registering for a trail event at the same location, and other participants mentioned similar disappointment.
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