The reception staff were very courteous, and everything was clean, both the building and the apartment. The apartment was cold, and the bathroom heater didn’t work, so we couldn’t warm up. The kitchen trash bin was as small as the one in the toilet, so you can’t throw anything there. The bathroom wasn’t treated regularly with chemicals; there were no toilet paper balls, and the whole room could use a fresh chemical treatment. The dish soap was weak, there were no towels or slippers, and the apartment wasn’t heated before we arrived. There was no kettle to warm milk or tea for the kids, and the kettle took a long time to boil even though everyone had one. The restaurant wasn’t to our taste; the food was stale and reheated. The waiter spilled fries, picked them up from the floor, and then served the same fries again, just a bit differently plated.
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