Happy Grey Hotel Vigan

“We booked a last minute overnight stay for spontaneous trip family trip and it was disappointing.”

We were close to Calle Crisologo, the main spot we visited in Vigan. We stayed in room 18 and the air‑con stopped working after just 2 hrs of check‑in. It was so hot that we couldn’t sleep. We had a last‑minute booking at Happy Grey Vigan for a spontaneous family trip. We came all the way from Bulacan, stopping in Pangasinan and La Union, and decided to head to Vigan for the night. We booked a family room for 8 adults. We checked in around 10 pm and it was okay. When we entered the room, we immediately noticed an unpleasant smell like an old cabinet that hadn’t been opened for months. We let it slide because we just needed a place to sleep. Then the AC broke after only 2 hrs. It was set to 16 °C in cool mode but felt like it was just on fan. We barely slept while waiting for cold air. By 6 am, with almost no sleep, I went to the front desk to complain. I asked if we could move to another room for the rest of the night, but the staff said, “hindi na po pwede, paalis na rin naman po kayo mamaya 'di ba?” Instead they offered to bring one electric fan to the room. One fan for a big family room is not enough, so they brought two. They checked the AC and said it was already at the lowest cool setting but clearly it was broken. We had no choice but to leave early because the room was too hot and we were already stressed after the long travel. The free breakfast was also disappointing because the longanissa was much smaller than the usual Vigan longanissa. It may have been an isolated case, but overall the stay was disappointing.

Fatima·2 हफ़्ते पहले

The staff were kind, but the rooms open directly onto the courtyard, so there’s a lot of noise.

Marie·4 हफ़्ते पहले

“Day Maybe Two Short Local Stay”

The check‑in was small and easy to manage, and the staff were willing to help. The 7‑11 was within walking distance, and a short tricycle ride took us to the bus terminals and the central plaza. The local room was definitely very small, and the food options within walking distance were limited; coffee shops were either closed or opened later in the morning.

Sean·एक महीने पहले

“Great!”

Everything was great, from the room to the staff! It was especially good to have easy parking, and a short ride to the old section of Vigan! Nothing, all good.

Wayne·एक महीने पहले

“Friendly staff and near tourist spots.”

I like the location where the tourist spots are near, and also good hospitality by the staff. No elevator, but that’s okay; I was thinking of the elderly people who can’t go up. Other than that, all is as expected.

Lorenzo·2 महीने पहले