Easy Suites Natal Hotel

I was heading to the beach when I realized I’d lost my key. No staff were on duty at the hotel, so I reached out via WhatsApp to explain the situation. They told me there was no spare key available and that I’d have to hire a locksmith to make a new one. When I asked if they could call a locksmith and I’d cover the cost, they said no – I had to handle everything myself. After some time searching for a locksmith, they informed me I could use the reserve key, but I’d have to pay 100 reais for it. The hotel never seemed willing to help resolve the issue; instead, they appeared to make it harder. They also claim to have parking, yet there are only four spots for the entire hotel, and I never managed to park in the garage.

Iago·2 दिन पहले

“Localização fantástica, conforto, limpeza e praticidade impecáveis!”

I’ve stayed at Easy Suites Natal Hotel more than five times and still recommend it without hesitation! The location is fantastic, the comfort is impeccable, and the décor shows great taste in every detail. Everything is well maintained, clean, and organized, creating a pleasant and welcoming stay. I also appreciate how easy and practical the entire booking process is, which makes the experience even better. Kudos to the whole team for their quality, care, and attention to detail. It’s a place I enjoy staying at and always want to return to. I recommend it! Everything was approved.

Carlos·3 दिन पहले

The staff we encountered were not willing to help at all. For instance, I was struggling to leave the parking lot and the employee saw me but didn’t move to assist.

Isabela·5 दिन पहले

“Boa.”

Access was easy, even though they didn’t indicate that you need to go to another hotel to check in. Once that was done, it was very calm. The bathroom had a strong odor.

Mayra·6 दिन पहले

Ótima localização. Sem mais

Raimundo·एक हफ़्ते पहले