We were truly disappointed – the service left a lot to be desired. Our stay at La Côte Bleue was let down by the service, reception, and overall quality of the offerings. The breakfast was especially poor: very limited choices, items not restocked, and staff seemed annoyed whenever we asked for anything. The most shocking was seeing a staff member, who was supposed to escort us to our table, choose to vacuum the breakfast area while customers were still eating – a totally inappropriate situation. We were so disappointed that we cancelled the second‑day breakfast, yet no one asked why or if something was wrong. There was a complete lack of customer attention. The room was outdated, with décor and equipment that seriously needed modernization. In short, a very disappointing stay marked by a lack of professionalism, attention, and service sensibility. We do not recommend this property and have no intention of returning.
Jean·2 हफ़्ते पहले