EVEN Hotel New York - Midtown East by IHG

The hotel sits in an excellent location. The room was clean and reasonably spacious, and the staff were generally fine. The air conditioning was clunky and noisy, and there was no complimentary drinking water in the room. A major downside was the deposit policy: at check‑in, the hotel actually charged my card a deposit instead of a pre‑authorisation hold, which felt unusual. The money ($350 x 2) was supposed to be refunded within 10 business days, but that didn’t happen. Only after a phone call with the hotel manager—while the front desk staff were unhelpful and just referred me to my bank—was the refund process finally started. This added another two weeks during which the hotel kept my money. Overall, a good location and decent rooms, but the deposit and refund process was very disappointing.

Maciej·4 दिन पहले

“Great location for a short stay, breakfast and facilities can be improved.”

The location is great for a Midtown property. Breakfast was fairly average, and the price per evening was high considering the hotel is slightly dated.

Alex·5 दिन पहले

“Greit hotell med ok beliggenhet, dårlig frokost.”

The room was nice and had a big bed. There was a lot of noise from the street and the air conditioner. The room was worn and needed renovation. Breakfast service was poor, very expensive, and not good.

Kristin·एक हफ़्ते पहले

The Wi‑Fi was often spotty or completely gone, making internet use frustrating.

Marco·एक हफ़्ते पहले

“Great option in NY”

Where do I start. the bedroom was very clean and cozy. Small but this is NY. Floor was hard wood, so no gooey carpet. No noise from the streets and room was dark. Perfect for a good night sleep. Also bed and pillow were wonderful. Shower was perfect too. The hotel is about 3 blocks from Grand Central Station. Very convenient. Lots of restaurants and breakfast places near the hotel. There's a restaurant downstairs and they serve in the bar too. It's a bit exoensive but sandwich and pasta dish were big enough to share with another person. There's also a convenience store at the 2nd floor. And a Walgreens at the corner. They charge 50% of a night rate if you need a late check out until 3pm or they can store your luggage. That's what we did. They also arranged a transportation to take us to the airport. Super recommend!

Aplaza·एक हफ़्ते पहले