Aquarius Touristic Resort

“Fantastisch verblijf in een pracht hotel direct aan zee.”

The location is beautiful, the pool fantastic, the breakfast excellent, and the rooms are well equipped and tidy—perfect for a repeat visit. For someone like me with limited mobility, the beach is hard to reach, and when leaving the room you have to watch out because the hallway floor is slightly higher.

Dijkema·एक हफ़्ते पहले

“Great location, but disappointing maintenance and declining service compared to my previous wonderful experience. I hope”

I’ve always liked the resort’s great location and overall vibe; my last stay was amazing with friendly staff and great service, so I recommended it to over 50 friends from Australia and still enjoy the place and might come back. This visit was very disappointing compared to the last: the room was outdated and poorly kept, the bathroom vanity was blocked, the handheld shower head was broken, and the door lock and handle were faulty; I reported the problems but only the vanity was fixed. Breakfast was also let down—on weekends the buffet opens at 10 am, too late, while weekdays are better; I was especially upset that coffee costs an extra US$5 even though breakfast is included, and skim milk isn’t offered. Having stayed in more than 100 hotels worldwide, this is unreasonable. Service and attention to detail have dropped since my previous visit, and I hope management takes these concerns seriously and improves the rooms, maintenance, breakfast and customer service. After recommending this resort to so many friends, I’m now unsure whether I should keep doing so.

Hayssam·2 हफ़्ते पहले

The view was stunning, and we really enjoyed our stay; I’d recommend it. The bathrooms were a bit small, but they were clean.

Maryam·4 हफ़्ते पहले

The pool is nice but the water is salty; the suite’s view is beautiful. The beach is rocky and hard to swim in, and there are a lot of trash piles on the shore.

Ad·2 महीने पहले

“Clean n nice resort in the area but a better trained hotel management staff are needed...”

I appreciated the construction materials—marble and good wooden decorations—but the staff seemed polite yet not fully trained to handle guest requests, and the pool was great, though we missed swimming because it closed at 7 pm. I was taken aback when the front desk told me the two‑night stay had to be paid in cash; lacking enough cash, I cut my stay to one night, which the staff kindly accepted. The three‑bedroom room was spacious but ill‑equipped for three adults: a tiny wardrobe with no chair or table, no bench or luggage rack, and very thin curtains that let in a lot of morning light. The bathroom’s washbasin was cramped, making it hard to wash hands comfortably, and we had to request extra shampoo because the initial supply was insufficient for three guests. Wi‑Fi was frustrating: the connection/password reset whenever we left the room, and only certain staff could re‑enter the password, making reconnection difficult. Our room faced the main entrance, where trucks occasionally arrived to unload supplies, and the noise woke us up several times during the night. Overall, the staff were courteous and accommodating, which I appreciated, but several practical aspects of the room and hotel facilities could be improved to make the stay more comfortable for three adults sharing a room.

William·2 महीने पहले