Hotel Royal Palace

“Homely, good atmosphere, helpful staffs.”

Breakfast was very good, hygienic, and healthy, and the staff attending it were polite and helpful; overall, it was very good.

Atiba·3 दिन पहले

“Excellent Stay and Great Experience Excellent Stay and Great Experience”

The property was very nice, clean, and comfortable; the staff were polite and helpful, and everything was good—no complaints, I was satisfied overall.

Singh·3 दिन पहले

“Totally unwelcomed in beautiful state like Assam”

Only the bed. ⭐ **Poor Hospitality, Rude Management, and Questionable Billing Practices** My experience at **Hotel Royal Palace, Assam, was deeply disappointing.** The manager was rude, unprofessional, and disrespectful, responding to our questions with an attitude that was completely unacceptable in the hospitality industry. Basic courtesy towards paying guests should be a minimum standard, not an exception. Guests who book online may want to be particularly cautious. Our experience was that the manager became unnecessarily hostile towards us, as though making an online reservation was somehow a problem. More concerning was the attempt to charge us extra money despite no additional services being provided. The charges were broken down into multiple parts, making the billing confusing and raising serious concerns about transparency. Guests should not have to struggle to understand what they are being charged for or feel pressured to pay amounts that have not been clearly justified. **The issue here is not merely poor service; it is the combination of disrespectful management and questionable billing practices.** A hotel that expects guests to pay for their stay must also provide clear accounts, professional communication, and basic respect. Based on this experience, **I would not recommend Hotel Royal Palace to others.** If you do book here, keep your reservation confirmation, verify all charges beforehand, and insist on a detailed, itemised bill. Hospitality begins with how guests are treated. Unfortunately, this property fell well short of that standard

Harsh·5 दिन पहले

The overall experience was good, but the air conditioning unit didn’t work as expected.

Paik·एक हफ़्ते पहले

The location is good, but the room is very small with no place to sit, and I didn’t feel the price was worth it.

Uttam·एक हफ़्ते पहले