Astor Hotel & Spa

“Temiz ferah güzel bir otel”

The rooms were spacious and comfortable. The center is a bit far, but it’s a 20‑minute walk away. The hotel staff are very helpful and friendly. The breakfast table offers eggs, sausage, and tomatoes. The spa is paid. I think the spa should be free for hotel guests or at least offered for a symbolic fee.

Yonca·6 दिन पहले

“Цена/качество не соответствует”

The bed is comfortable and the location is good. The carpet is dirty, the room door doesn’t close well, and there are ants in the bathroom.

Olga·3 हफ़्ते पहले

落ち着いた住宅街にあるホテル。 徒歩圏に軽食など買えるお店もあるし、アラトー広場までも歩ける距離。 （サモサ売ってる店まで徒歩1分、小さい食料品店まで約3分、大きなスーパーまで5,6分、アラトー広場まで15分くらい？） 問題を積極的に解決してくれる感じがしたので、気持ち良く泊まれました。. 部屋の照明がちょっと暗め。昼間は暗いと感じたけど、夜はそれほど気にはならなかった程度。 隣の家が近いので、レースのカーテンがあったらいいと思いました。

Ei·एक महीने पहले

The place was spotless and hushed, and it sits close enough to the main sights that you don't have to wander too far.

Shigeko·एक महीने पहले

“FUYEZ : HÔTEL À NE PAS RÉSERVER”

The series of bad experiences we had justify, in our view, a 0/10 rating. First disappointment: from the outside and in the lobby, the hotel really doesn't inspire. We were far from the image we had of a 3‑star establishment. The first bad impression. To give a bit of context, I had been hospitalized in an emergency the night before our arrival. We chose this hotel only a few hours before we got there, mainly because Booking said the front desk was open 24/7 and that staff spoke English. That mattered to us: if something went wrong overnight, we wanted to be able to ask for help or have a doctor called. At about 19:00 we arrived, but no one was at the desk. We called, we waited: no bell, no obvious way to signal our presence. My partner eventually went out to look for someone. The receptionist was outside. He looked at him without even moving, as if to ask what he wanted. We were, after all, two tourists arriving with large bags at the hotel where he worked as a receptionist. Second bad impression. He eventually came to the desk calmly. No greeting, no welcome, no words: he simply asked for our passports. Third bad impression. We then discovered he absolutely does not speak English, contrary to what was indicated at booking. All communication was done with his phone and a Russian‑English translator. Fourth bad impression. The check‑in seemed to have problems and took time. He called someone. In the meantime we stood in front of him with our large bags, with no explanation and no offer to sit. I was visibly tired and coming out of a hospital. Fifth bad impression. Then came the main problem: the SPA.

Laetitia·एक महीने पहले