“Nice facilities & a warm welcome from Mr. Facundo, with opportunities to improve service consistency”
We had a fantastic stay and thoroughly enjoyed the experience. The room was comfortable and well-equipped with all the essential amenities. While the hotel is not located close to downtown, the quality of the property more than made up for it. The breakfast spread was exceptional, offering a wide variety of delicious options, and the restaurant was excellent. The entire hotel was clean, well-maintained, and welcoming. A special mention goes to Mr. Facundo at reception, who gave us a very warm and friendly welcome and made us feel valued as guests from the moment we arrived. However, when Mr. Facundo was not around, the service experience was less consistent. One of the reception staff appeared more focused on computer work than on assisting guests. We also witnessed a chef having an argument with another guest, which was not pleasant to observe and detracted somewhat from the otherwise positive atmosphere
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