“Very stressful and unpleasant vacation”
Most people were friendly, but this place is far from tranquil and comfortable. The N1 noise is constant, and on weekends you hear music from a nearby town, so we couldn’t sleep until 5 am the first night. The receptionist was rude, gave us no explanation other than we had to drive to our chalet, handed us the keys, and told us the game drives were fully booked; the only drive available was early the morning of checkout. So the claim that you can book drives at the property is false. Our room was next to the kitchen, so by 6 am the staff were already working, chatting, moving, and dragging things around. The next days we woke up earlier to the noise and the generator’s smell, which was right next to that room. The room was so dark we had to keep the lights on all day and night. They didn’t provide hand towels or soap; instead they gave us bath towels and asked us to use shower gel. The food was average and took a long time to prepare, even though on the second day there were only a few visitors. Once you book you discover there is a fee to enter the reserve whether you’re self‑driving or booked through the lodge. The lady on the evening shift was kind and could arrange our drives, and the rangers were also kind and knowledgeable.
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