Ute Mountain Casino Hotel

The lobby had a noticeable cigarette odor as soon as you walked in.

Valarie·एक हफ़्ते पहले

“Déçu”

The staff were not friendly toward foreigners, nothing else worth noting.

Franck·एक हफ़्ते पहले

“Not worth the money.”

The facilities were modern and the restaurant was genuinely tasty, though the server was slow but friendly—the only staff who behaved that way. The ribs were good. However, the beds felt like rocks, and the staff were dismissive, acting as if they were owed something for refusing Native Americans on their property. They showed no urgency on any issue. When we learned about the no‑alcohol policy, the front‑desk lady asked, “so should I make your room keys or not?” and when I asked if they would refund us if we left, she chuckled and said, “no we would not do that.” The casino was cramped and tight, with a pervasive smoke smell despite no tobacco being allowed. For the price, it’s far better to stay in Cortez.

Jacob·3 हफ़्ते पहले

“Clean rooms😊”

The place was clean, with no complaints.

Ruby·3 हफ़्ते पहले

“Good location and good value.”

The room was very clean and comfortable, and there was no smoking smell in it, but the reception area had a strong cigarette scent, and some parts of the hotel carried that odor.

Chiyoko·3 हफ़्ते पहले