After a booking error where the room was shown as unavailable on Booking but still got booked, I ended up with two rooms instead of one. On the day of check‑in the inn was closed, the keys were placed in envelopes, and no staff was available. At breakfast I told the service staff about the issue and a few hours later received a call from the owner, who said they couldn't do anything and that I had to resolve it with Booking. I did, and they replied that the accommodation wouldn't comment on the matter. I tried contacting the accommodation again and received no response.
Kathrin5 दिन पहले