“I do not recommend this place.”
On November 5, 2025, I moved into the property. Unfortunately, the property didn't meet my expectations. The owner didn't mention that the heating in the house wasn't in use. Instead, there's a fireplace. The problem was that my room was on the first floor. I was working on a project for Mercedes in Vitoria. I work 7 days a week, 11 hours a day, and almost every time I got home, I had to light the fireplace to get some warmth. Unfortunately, this only happened in the living room on the ground floor; my room upstairs was still cold. A few days later, I went to the store to buy an electric heater. The website has pictures of the bathroom. The problem is, it's the owner's bathroom, not the guest bathroom. The heating in that bathroom also didn't work, so the only way to get warmth was to open the door wide. The toilet itself was damaged; one of the screws holding the toilet seat was broken, and the shower hose was also leaking (I've attached pictures). The website states there's a TV in the property, which is true. The problem is that it's located in the living room, and the owner watches it every evening, sometimes with company. Once, around midnight, I had to ask the owner and her guest to turn down the TV because I had to get up for work at 5:50 a.m. She also has a cat, and I'm allergic to cat hair; this isn't mentioned in the listing. I didn't have the privacy I expected in the property. The entrance to the guest toilet is in the living room, a few meters from the TV. Using the toilet and shower didn't provide me with privacy during the constant presence of the owner and her guests. They were strangers to me. After two weeks, I decided to look for another place to stay. I paid for 47 nights. I asked the owner for a refund for the unused 31 days. She refused. This amounted to over €2,000. I contacted Booking customer service and received a €400 refund
Tomasz·9 महीने पहले
