“Booking.com sold me a rool for 2 nights at this resort which was closed.”
I can tell you a lot about the resort, the issues having nothing to do with the resort itself. My issues are with how you sold me a non‑refundable room at a resort that was closed and not operating, while the owner could have offered an alternative; this resort was not what I chose. Under nearly commercial guaranteed laws in all countries, this carries serious trade consequences. Given I had every support from the resort owner and no response to apply a refund, which as yet has been either responded to from an application for this form support, this is my only vehicle to prompt a response it seems. I don’t like being sold a non‑refundable room for a resort that was closed when I made the booking.
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