Ciccio Hotel

“Mediocre”

I’d recommend using the pool bathroom on the fourth floor because families with kids don’t have to trek back to the ground level, and the parking staff were the rudest I’ve ever met – the lot is far away, so a solo mom really appreciates any courtesy. The downside is that the pool‑side bathroom is low‑level.

Tayra·एक महीने पहले

“Mah”

Honestly, the sheets were dirty and the bath towels had hair. It is true that it is a family hotel with many dedicated services such as free and unlimited drinks, charity, all true, unfortunately this caused collective hysteria: children and adults unfortunately “attached” to the dispensers 24 h a d and even filling water bottles and bottles… Being a family hotel, the presence of large families is obvious, maybe it would be wise not to degenerate into a 24 h circus.

Teresa·एक महीने पहले

“4 giorni molto belli”

The hotel feels made for children; I loved the rooftop terrace, the kiddie pool and the two whirlpools for parents, plus the nearby Ciccio Park with its own pool and kids’ playground. Our room sat right between the two elevators, so we heard every shout, laugh and noise, but luckily my son is used to sleeping through a ruckus and we didn’t complain.

Floriana·एक महीने पहले

Top hotel, weekend with the futsal team. Hotel greatly appreciated by everyone, services, rooms, cleanliness, breakfast and staff hospitality, all very kind. We will definitely come back for more weekends in Romagna.

Michele·एक महीने पहले

“Very sad! A week of our holiday practically lost”

I chose this hotel after seeing it advertised on Instagram by , with beautiful images that made the hotel look very appealing. Looking back, it was one of the worst decisions we made. Unfortunately, our experience at this hotel was extremely disappointing. We arrived around 10 p.m. on a 29–30 °C day, only to find that the air conditioning in our very small and claustrophobic room was not working. The room we were given looked nothing like the double‑room images shown in the hotel’s presentation. All three double‑room presentations displayed online, appeared significantly larger than the tiny room we were actually given. For around the two hours after we arrived, we were told there were no other rooms with AC available to change. Only after escalating the situation with did another room suddenly become available, with working air conditioning. The following morning, reception confirmed that we could remain in room 1015 until the end of our stay. One hour later, we were called and told this had been a “mistake” and that we had to move to an inferior room. Having already gone through the stress of the previous night and just unpacked, we refused. After that, we experienced repeated power cuts, including an entire day without electricity. We felt this was being used to pressure us into accepting the room change. We asked to leave and be refunded for the unused nights, but this was refused. From that moment onwards, the electricity was restored and we did not experience a single further power cut for the rest of our stay. We had also repeatedly been told that the electricity could be controlled remotely by the hotel. On our final day, we were told that we were late leaving the room and that, if we did not leave in 15 minutes, they would cut the electricity again. At that point, we were left with very little doubt that the power cuts were being used as a means of pressure.

Soraia·एक महीने पहले