“as above”
The restaurant and bar were lovely, and the staff were friendly. However, the check‑in process was absurd: a staff member sat in front of us trying to fill out the check‑in form on a tablet, which took about 10 minutes; with pen and paper it would have been seconds. When I asked the receptionist why this was necessary, he said it was to save paper—if that’s true, it’s ridiculous! The rooms and communal areas, especially the carpets, looked very tatty (we were on floor 2, so I assume the rest of the upper floors are similar). My biggest gripe was breakfast: I waited over 15 minutes for my cooked breakfast before everything was ready, and each time I went to the service area half of the food was missing, so I had to sit back down and wait for it to be replenished, only to find other items missing when I returned. It’s not worth the money if you can’t provide a full English breakfast.
Mark·5 दिन पहले