Cerocaui is a beautiful little village that lacks public transport, so the hotels offer to pick you up from the Chepe Train station. I booked with the promise that they would pick me up, but they didn’t. I wrote to them five days before arrival and never got a reply, but since Booking charged me, I assumed Rancho Cabañas was aware of my reservation. That wasn’t the case; I traveled alone as an older adult and found myself in a town and station I didn’t know, they called me and didn’t answer the phone. It was the worst experience I’ve ever had. I demanded a refund and they only offered a third of what I was charged. I’m very disappointed with the poor support, hours after I resolved the issue with Booking, they told me the place is even more isolated, about 20 minutes from the village, meaning you’re completely cut off. I do not recommend them.
Abc2 महीने पहले