“WE WOULD NOT RECOMMEND IT”
Food was good, presented well and lot of options. The animators for kids were nice. - Not possible to organize transport via the hotel from the airport - The room always smelled damp, and after cleaning, the smell of chemicals stayed for a long time - They don't provide toiletries but make you order everything via the app, which we did 3 times, and we never received what we ordered - the elevator is extremely inefficient; long waiting time - the hotel is noisy, and in an area where a lot of bars are operating until late - the baby pool was out of order or closed several times during our stay - access to the beach is not ideal, especially for families with a stroller - the sunbeds are placed literally next to each other so you feel like a sardine in a can, with no personal space - the baby pool had more annoying water features than fun ones, with water constantly spraying children in the face - THE CHECKOUT EXPERIENCE WAS PARTICULARLY DISAPPOINTING. Reception staff could not find our towel deposit and asked us to provide the receipt, which we did not have with us. They even said that we could have stolen the towels, which I found extremely offensive, especially when it was up to them to find our deposit and now we are thieves. We had to search for the receipt, even though NOBODY HAD EVER INFORMED US during check-in that we needed to keep it for checkout - You have to change beach towels at the reception
T_r_13 दिन पहले