“Unacceptable standards”
The bed was comfortable and the shower was fine, and the staff seemed friendly but were rarely seen. However, the room was filthy: stains on walls and ceiling, a wet dirty towel left from previous guests, blood on the sheets, and toenail clippings on the floor beside the bed—completely unsanitary. They even charge a cleaning fee, which feels absurd for a hotel, and that explains the mess. The room was advertised at 168 ringgit but we were charged 245, a false claim, and we haven’t been refunded yet. A constant loud banging noise from our room made it hard to sleep. The hotel claims no responsibility for lost or stolen items yet offers no safe or lockbox. The location isn’t great; there’s little to do nearby or within walking distance, and the few cafés, restaurants, and shops are limited, so I’d suggest taking a Grab to better places.
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