Mandarin Oriental Downtown, Dubai

“Exceptional.”

Very good service and customer relations. Exceptional location close to gulffood , close to Dubai mall (walkable), close to city walk

Akpınar·3 दिन पहले

I had an absolutely wonderful experience at Mandarin Oriental Downtown, Dubai. From the warm welcome and exceptional hospitality to the outstanding service throughout our stay, everything was truly amazing. A special thank you to the team for the complimentary room upgrade, which made our stay even more special and memorable. The upgraded room was fantastic, and we genuinely appreciated the thoughtful gesture. The entire experience exceeded our expectations, and we couldn’t have asked for a better stay. I will definitely be returning in the future and highly recommend this hotel to anyone looking for luxury, comfort, and exceptional hospitality in Dubai. Thank you to the entire team for making our stay so special. Looking forward to visiting again soon!

Hamad·एक हफ़्ते पहले

We had an absolutely wonderful stay! Everything was perfect from the moment we arrived until the very end of our visit. The hotel is beautiful, modern and very new, with lovely interiors and excellent attention to detail. Our room was spotless, comfortable and impeccably maintained. A special thank you to Sarah at reception, who was incredibly kind and helpful. As I am pregnant, she kindly arranged an early check-in for us, which made our arrival so much more comfortable. We truly appreciated her thoughtfulness. The breakfast was excellent, with a great variety of delicious options. The breakfast team deserves special recognition — everyone was so friendly, attentive and welcoming. A special thank you to Yana, who always greeted us so warmly at the breakfast area. We would also like to thank Igor, the concierge, who was always welcoming, happy to help and full of great recommendations for places to visit. His warm attitude made our stay even more enjoyable. What really makes this hotel special is the people. The staff are consistently warm and attentive, always greeting you with a smile, opening doors and genuinely asking how you are doing. These little gestures make such a difference. Thank you to the entire team for making our stay so enjoyable. Everything was truly excellent, and we would love to come back again!. nothing

Dana·एक हफ़्ते पहले

From the second you arrive, the service you are greeted with is exceptional, from the doorman to the staff at reception and the staff in and around the hotel as well as the staff at the breakfast area. I ended up staying here again after coming back from Abu Dhabi because the experience was that good. The hotel rooms are very spacious, clean and the beds were very comfortable. Bathrooms are very modern and clean, the food was really good too. The pool area was very relaxing, staff there were also very pleasant and friendly. I would definitely come back here again whether on my own or with someone. Another service that I thought was particularly great, you can get a pass for the Mandarin Oriental Jumeriah Beach hotel to use their beach facilities which is a very convenient option, there’s no service that this hotel doesn’t offer really

Akshay·एक हफ़्ते पहले

“Highly recommend”

Everything! The staff were so professional, courteous, attentive and welcoming. The rooms are incredible, the beds are so comfortable, blackout curtains and amazing, so many lighting options, the entire hotel smells beautiful and it is spotlessly clean. The breakfast is delicious and so varied. The only thing I felt it was missing was a towel rail in the bathroom

Donna·एक हफ़्ते पहले