“Very happy and satisfied with the customer service”
The hotel was quiet and the staff were very accommodating.
Burden4 दिन पहले
बस एक पल…
★★★·Short Pump·6.7
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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The Hilton Garden Inn Richmond Innsbrook, Short Pump offers comfortable family rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy an indoor pool, fitness centre, and free WiFi. The hotel's restaurant serves American cuisine with vegetarian options. Located near the University of Richmond and Virginia Museum of Fine Arts, it provides a 24-hour front desk and on-site parking.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
The hotel was quiet and the staff were very accommodating.
Burden·4 दिन पहले
The location was great, but checking in took a half an hour because my room reservation didn’t download properly from booking to the hotel. The refrigerator didn’t work, so I had to ask for a replacement, which delayed everything. The Keurig was broken and the TV only worked in the evening, not in the morning.
Karen·एक हफ़्ते पहले
Breakfast was fantastic and the chef was awesome, but when I used the AC unit and turned it to heat it started sparking and set off the fire alarm.
Janay·एक हफ़्ते पहले
The room was nice and the bed was good, but I was told by Booking that breakfast was included. Even after discussing this with the front‑desk employee, I was charged twice for breakfast, which wasn’t worth it. I had to call to get a refund, but I shouldn’t have had to go through that hassle.
Suzan·एक हफ़्ते पहले
The rooms are old and outdated, the carpets are very dirty, and the bathrooms are very small. There were no extra towels or toilet paper left.
Lisa·3 हफ़्ते पहले