★★★★·Gangtok·8.1
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या बस लिख दें — “20 तारीख़ के आसपास, तीन रातें”
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Yangthang Heritage in Gangtok offers adults-only rooms with private bathrooms, mountain or city views, and modern amenities. The hotel features a restaurant serving international cuisine, a bar, outdoor fireplace, hot tub, and yoga classes. Located near Palzor Stadium and Enchey Monastery, 120 km from Bagdogra International Airport, it provides attentive staff and excellent service in a romantic setting with outdoor seating and a coffee shop.
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मेहमान होटल को हर पहलू पर कैसे आंकते हैं।
The room was large and spacious, housekeeping was good, 24‑hour hot water was available, and the food was fresh with a sufficient variety; service was good and the staff were courteous.
Jaishankar·3 महीने पहले
Cleanliness and the overall facilities were very good. The breakfast buffet offered many tasty options, the staff were very polite, and the value for money was solid.
Gaurav·3 महीने पहले
The location was good and the breakfast was also good.
Meena·3 महीने पहले
Hotel Location. I am writing to formally log my deep disappointment regarding our recent stay at your property. We booked our stay in advance expecting a pleasant experience, but we encountered severe lapses in basic hospitality, housekeeping, and maintenance.Our grievances include the following points: Unwelcoming Staff Behavior: Upon arrival and throughout our stay, the front desk and service staff were cold. There were no greetings, no smiles, and a distinct lack of hospitality.Failed Housekeeping Service: We explicitly requested room cleaning at the reception in the morning before heading out. When we returned in the evening, the room was still completely uncleaned. Lack of Accountability: When we questioned the front desk about the uncleaned room, staff members simply blamed each other and used the "shift change" as an excuse rather than taking ownership or resolving the issue. Broken Amenities (Geyser): The geyser in our bathroom was completely non-functional. While a staff member verified the defect and provided a single bucket of hot water from another room, this temporary fix is unacceptable for a hotel of your standard.We feel that booking your hotel in advance was a significant mistake. The combination of broken facilities and a defensive, unprofessional staff made our stay a horrible experience.I expect a formal acknowledgment of this feedback and a clear explanation of how your management plans to address these service failures
Didwania·4 महीने पहले
The décor is nice and it’s right next to MG Road, but the staff seemed swamped and the extra bed for a 2‑year‑old, which was listed as complimentary and was even requested in the booking, didn’t arrive when we got in. The food was decent but limited, and the restaurant staff were friendly.
Nitin·4 महीने पहले
