Beachwood Extended Suites

The coffee was good, but I’m requesting a full refund for my stay because I found bed bugs in room 227. While searching for the remote behind the bed this morning, I discovered the bugs, got bitten, and took photos of the bugs, bite marks, and room conditions. I left my business cards with the front desk around 9:27 this morning. You can reach me at 216‑345‑9281 or via the office contact on my card. I’m extremely upset and ask that you address this urgently. Please call me soon to discuss the refund and confirm receipt of this complaint; I can provide the photographs if needed. Thank you, Venus Vanitzan

Venus·3 हफ़्ते पहले

“My stay was comfortable. I would stay again”

I liked the location and the cleanliness.

Kimberly·3 हफ़्ते पहले

“Will DEFINITELY return”

The staff were friendly and everything was spotless, so I couldn't find anything to complain about.

Keisha·3 हफ़्ते पहले

“Great stay”

The room’s size and the location were perfect, and there was nothing to complain about.

Neisha·एक महीने पहले

“Dirty hotel, not well maintained.”

The location is convenient with easy access to main roads and plenty of parking, but the hotel itself was filthy. I had to be moved twice because the rooms weren’t cleaned properly; the bathrooms were dirty, a spiderweb was hanging by the bed, and the kitchen dishes were sticky and unclean. It’s not a good value for the money.

Noam·एक महीने पहले