“booking was confirmed but fully booked upon arrival 🤦🏼”
▫️deluxe family room was spacious for 4 adults(2 pax per room assuming they are a couple). ▫️the whole facilty is wide( needs updating and better maintenance). I booked 3 standard twin rooms, but upon arrival they were fully booked. I'm not sure if its the hotels fault or Booking.coms fault😤 they did manage to get us alternative rooms, but instead of 3 rooms we got 2 rooms only. ▫️the room was spacious but the BED WAS HARD AF! ▫️it was far from the pool and beach area ▫️Mini fridge would be a bonus ▫️breakfast options were given upon check in, then were unavailable in the morning🤦🏼 ▫️no elevators for PWD ▫️staff needs to learn what the industry of hospitality means ▫️pools were full of sand, they brought the beach into the pool ▫️lifeguard was busy minding his phone and playing music with his eardrum bursting speakers ▫️pool was salt water as described, but was an eye killer. as if the pool was the red sea. ▫️▫️they should consider renovating the whole facility coz its a good place, just not maintaines and manned well
Ramos5 महीने पहले