The Hi-Lo

“Comfortable and quiet, good location. Watch for hidden fees.”

I slept well on the comfy bed with soft, malleable pillows and the room stayed quiet; the lobby had nice chairs, ice water was always available, the decor was modern, and the bar area was pleasant, plus there was a Kuerig machine in the room and a sink in the actual bathroom, which was a bonus; the shower was great. However, there was an extra $30 amenity fee for no reason, the happy hour wasn’t honored or acknowledged, one receptionist spoke so quickly that I couldn’t understand him at all—repeating, repeating, please repeat—and the valet parking cost $59, which was a relief that we didn’t have a car.

Allen·3 दिन पहले

Everything was perfect.

Vampire·2 हफ़्ते पहले

“the MOST perfect stay”

We liked everything about the hi‑lo: the staff were great, the room was spacious and stunning, and the location is right in downtown; it’s definitely one of the best places I’ve stayed in Portland.

Summer·2 महीने पहले

“Very nice.”

I enjoyed the breakfast, but the front desk was understaffed—just one new employee, which made the service a bit sluggish. Everyone in our party had at least one item billed incorrectly; our breakfast wasn’t charged as promised and other charges were wrong, so we had to sort it out, which was an inconvenience.

Iliana·2 महीने पहले

The two rooms we booked were very clean and comfortable. The only downside was that breakfast wasn’t included unless we paid, which cost 41 / 5.000.

Patricia·3 महीने पहले