Aqua Soleil Hotel and Mineral Water Spa

“Convenient base for Joshua Tree, but needs a serious overhaul”

We stayed here as a family with our child for 2 nights in early November. The location was excellent, with quick access to Joshua Tree National Park, and a grocery store and McDonald’s were right nearby, making quick meal and snack runs with a kid very easy. Parking on‑site was convenient and hassle‑free. However, the property feels very old and desperately needs a full renovation. The beds were in rough condition and uncomfortable to sleep on. There was no closet or drawers in the room, so we had nowhere to unpack or store our clothes. In short, the location is ideal if you just need a quick spot near the park, but the room comfort and maintenance fall short.

Maxim·3 दिन पहले

“Decent price but didn't rest well on horrible mattress”

The mattress had a spring core with uneven bumps, and the soap containers in the shower were empty; the café staff didn’t offer much help. The front‑desk team seemed reluctant to assist.

Leshaunniya·एक हफ़्ते पहले

“Won't Stay Again”

The young man at the front desk made check‑in smooth and was very friendly, but the floor in our room sloped sharply, forcing us to be careful. The sliding glass door’s lock was broken, so we couldn’t secure it, and a large gap at the bottom required a towel to block anything crawling in. Light fixtures were dead, and the lamp shades kept falling off the floor lamp. When we left, the front‑desk lady ignored our complaints and shrugged them off as trivial.

Bonita·एक हफ़्ते पहले

“This place is disgusting and you are not providing the accommodations presented online.”

I appreciated that the venue I needed was just a 10‑minute walk away, but the check‑in process was frustrating. The older woman ran at her own pace, ignoring guests’ time, and she didn’t actually check me in; instead she talked about towels and cleaning. After I mentioned my late event, she handed me keys that didn’t work on my room door, forcing me to return for new cards. The property was dirty, stained everywhere, and the “bed” felt lumpy, as if the stuffing had body parts. One lamp lacked a switch, and the floor was peeling due to bathroom moisture. Shoes were mandatory, and overall I felt robbed and disappointed; it’s clear that bad reviews are being suppressed.

Peterson·2 हफ़्ते पहले

The hotel was clean, quiet, and well‑equipped, yet the hot tubs were only lukewarm at best.

William·2 हफ़्ते पहले