“Could be so good, but where is the Manager?”
The location is perfect—quiet yet accessible, with mature trees, a welcoming approach, and ample on‑site parking. The staff were friendly and the ensuite bedroom spacious. Dinner’s main courses, salmon and lamb shank, were well presented and tasty, showing the chef knows his craft. Breakfast offered a good selection, and the scrambled eggs, bacon, and sausages set the day up nicely. Josu in the dining room was an outstanding ambassador, and Emma handled my complaint about the unsafe electrical installation in room 304—there was a dangerous connection to the towel rail, signs of earlier charring, and it didn’t work; LED lights flickered continuously in the bathroom, sound‑proofing was poor, and the room offered no view despite being called a “luxury room.” The toaster at breakfast was slow and ineffective, the coffee machine was eccentric, and the coffee produced was very poor after a long wait. The absence of a Duty Manager to take responsibility for these electrical issues was surprising.
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