“Stay when there are no group conferences! they seemed to have priority”
Breakfast was fine, dinner at La Vasco was good, but we weren’t told – even after checking in – that it didn’t open until 7.00 pm, so we walked over only to find it shut, the doors locked, and we were standing outside in the cold. Reception didn’t tell us where any of the facilities were or give us a tour of the large hotel, so we kept asking for directions. Our room was booked a few months ago but we were then assigned a disabled room that wasn’t suitable for us, and reception didn’t explain that. The bathroom was an open shower, water splashed everywhere because the drain didn’t empty quickly, and even the next morning the water hadn’t drained, so we were paddling in water to reach the sink and toilet – not good if you have to get up in the middle of the night. The bed was pretty low. When we asked why we had a disabled room, reception said there were two large groups in the hotel who were noisy and this was the quiet area for other guests. That spoiled our stay somewhat. Wi‑Fi was also a problem, not working for about 7 hours when we arrived.
Christine·2 हफ़्ते पहले