“Most horrible experience we had”
Room 5 had no plugs next to the bed for charging phones, the sliding door wouldn’t open so we were stuck, the fan was on the first day but taken away the next without notice; on the second day we never received towels because they were supposedly wet; the shower was filthy and we had to ask reception to clean it, there were no soap, tissue, or toothbrush holders, toilet paper was never refilled, and there were no tea bags or sugar; in the morning we were woken by louder guests arriving; the keys were taken away, and when we returned we had to call to get them back, which took forever—nothing impressed us, we regretted every moment. The staff were very rude and unfriendly, as the message above shows.
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