Hampton Inn & Suites Grandville Grand Rapids South

A front‑desk girl tried to get the power on for me and was very caring, but my room had no air, no TV, and no power; I had to keep trying to get the fuse box to work and only got one light and one outlet. No maintenance came to see me, so I stayed in a 78‑degree room with no air, no TV, and no lights. The place was very dirty, and the manager offered a full refund after a week of complaints, but I finally got only half back. The excuse was new ownership. I’ve stayed there for three years with a lot of family, but I will never stay again and will warn all the parents at Grand Valley about how my family was treated.

Debbie·2 हफ़्ते पहले

It was a nice, clean and quiet place, but the control of the heat and air was a bit complicated.

Kent·एक महीने पहले

“Convenient and comfortable”

Staff were all super friendly, check‑in and check‑out were easy, we barely heard any other guests, and the beds were super soft; the personalized TV was a hit. Parking could have been a little bigger, and neighborhood kids kept trying to get in.

Cassie·2 महीने पहले

“It was fun”

The location was great, though the TV was not easy to work.

Debbie·2 महीने पहले

“Always a relaxing stay away from home.”

I stay at this location whenever I'm in the Grand Rapids area; it’s always a great stay. Nothing I can think of is wrong—it's always clean, quiet, and the staff are always helpful.

Ken·2 महीने पहले