I was really disappointed with my recent stay at this hotel. Upon checking in, I was surprised to find out that I'd have to pay an additional 12% fee because I was paying by card. This was a major turn-off, especially since I'd previously stayed here three times without any issues. The staff seemed to be more interested in getting tips for every little thing, which made me feel uncomfortable. To make matters worse, I was told that I'd booked four rooms instead of two, which I felt was a rip-off.
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