I appreciated that the staff were more accommodating with the move‑in time and responded to my queries, but I told the owner several times that the bathrooms and common areas needed cleaning; they acknowledged this but nothing was done, even though we stayed for about 2 weeks and saw no cleaners. Worse, they asked us to send pictures of the bad condition, which was disappointing. It’s not unreasonable for cleaning to happen occasionally, especially in a shared accommodation. The second room we used had a horrible smell and we saw no point in asking for it to be addressed since initial requests had been downplayed.
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