“Never Again !”
The views and rugged coast were great, and the food was good. However, the check‑in and check‑out were terribly organized, causing chaos and long queues while some staff ignored guests and stared at their phones. When we arrived at 2 pm, we were told in a very unfriendly manner that our room wouldn’t be ready until 4 pm—normally the check‑in time is 3 pm—and that we’d have to pay extra for an earlier room, which we reluctantly did. The room itself was old (the only photo that truly represents the resort), and I can’t understand how they charge 250 USD a night for it. During breakfast at the Nest restaurant, a waitress scolded us like a child for holding the table next to ours for five minutes while our friends walked toward the restaurant; she insisted we weren’t allowed to do that. On the day of departure, after waiting 30 minutes in line to check out, we handed the ticket to the counter to have our car brought to us. After a while, we had to go to the other reception to find out why the car wasn’t delivered. There, three valets were chatting and laughing, telling us the wait would be 10‑15 minutes and that they had just been told to bring the car—lying in our face. We expressed our disappointment, demanded our car key, and walked out to the parking lot with our luggage. We left and vowed never to return. It was a one‑night stay and honestly a horrible experience. Definitely not worth the money. There are many better options in the area. I’m not the type to complain lightly and would rather encourage better service, but this was just too much. NEVER AGAIN.
Jacky4 दिन पहले