“After driving for 10 hours, all I really needed was a clean quiet room to sleep in, but you failed.”
We checked in at 11 PM, showered, and settled by midnight, yet neither my husband nor I could sleep. The refrigerator rattled loudly and the air‑conditioning unit was extremely noisy. I told the front‑desk staff at 6 AM, but he had zero sympathy and basically told us we should’ve told him earlier. The room was very dirty overall.
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