Side Aluna Hotel

“Gelungener Urlaub, Gepflegter Hoteleigner Stand”

The location and comfort of the hotel were excellent, and the staff were very friendly. Reception was handled by Herr Bühlul and other gentlemen, while Frau Irada took care of guest inquiries daily at the hotel’s own beach, always ready to help. The only drawback was that the room had no desk lamp, making it impossible to read at night.

Irma·6 दिन पहले

“Det var helt okej”

Att det låg massa butiker utanför hotellen. Välfungerad AC. Att de fyller på med vatten/dryck varje dag (Gratis) Nära havet. Mer lämpligt för barn än vuxna. Vi bokade hotellet för vår smekmånad, men blev tyvärr besvikna. Specialarrangemanget ordnades endast första kvällen och vistelsen kändes aldrig särskilt speciell. Poolen hamnade i skugga redan vid 15-tiden och ska man ha solstolar för att inte få skugga ännu snabbare så ska man undvika solstolarna vid tennisbordet. Poolen var superkall, vilket var omöjligt att använda. Musiken var hög efter 20.30 men inte under dagen och störde nattsömnen fram till 23. Städningen var okej, vi betalade även de som städa som dricks men fick inget särskilt ”exklusivt”. Servicen vid poolen var bristfällig och alkoholfria drycker tog ibland slut. Det var ingen som tog emot våra drycker, utan vi fick gå in varje gång till poolbaren för att beställa. Glassen serverades endast vid 15-tiden. Maten var ensidig och vi blev dessutom sjuka, möjligen av maten eller isen i drycken. Frukten hade ingen smak alls. Vi upplevde också att hotellet främst riktade sig till tyska, ryska och östeuropeiska gäster. Det finns vanliga gula taxibilar som tar skyhöga priser utanför hotellet men omöjligt att få tag på Uber

Jasmin·2 हफ़्ते पहले

“Отлично”

I stayed at Aluna from 13.08 to 21.08.26, and the hotel had changed for the better after the name change from Diamond. The first time I was at Aluna, Maria was rude, talked to guests arrogantly, and didn’t even greet us. Now, Ira left a very pleasant impression: she’s attentive, polite, speaks Russian well, and is always friendly to guests. The bartenders are all upbeat, some speak a little Russian, and the orange uniform adds a cheerful touch. The management keeps order, and the reception staff are welcoming and helpful. The price matches the quality, and I’ll return. The place is great, everything is close, minibuses run every 5‑10 minutes, and there are several taxi stands nearby—everything is convenient.

Olesya·2 महीने पहले

The food variety was excellent, the room was clean, and the staff were polite and helpful. It’s a very family‑friendly hotel with good shopping opportunities right outside the lobby.

Thomas·3 महीने पहले

“Fantastisk og trygt ophold- vi kommer gerne igen❤️”

We had another fantastic holiday at Side Aluna Hotel; it’s our fifth stay and we always feel very welcome, almost at home. I’m deaf and my daughter Maja has autism, so good communication, understanding, patience, and safety are crucial for us. Getting the same room each year gives Maja calm, familiarity, and a sense of security, and we’re very grateful the hotel accommodated that. The staff provided wonderful, caring service throughout our stay. A special thanks to the Mini Club team—Iryna, Elif, and Johnny—who were incredibly sweet, patient, and understanding with Maja. She felt safe, happy, and welcomed, which meant a lot to us both. ❤️ The whole staff were friendly, helpful, and smiling. The food was good, the pool area lovely, and the hotel had a nice, cozy atmosphere. Thank you to the entire Side Aluna team for another wonderful holiday. We’re already looking forward to returning! 🌴☀️❤️ The only sad thing is that the vacation always passes too quickly, and it’s hard to say goodbye. 😊

Hania·3 महीने पहले