Hotel Carmel

“Everything was great but the bath situation left a downer on the stay.”

The location was tremendous. We booked a king room with a bath, but there was no bath plug. We asked several times without response, and when we finally got an answer it was simply “we don’t have one.” This was particularly disappointing.

Peter·6 दिन पहले

“Fantastico”

The hotel is fantastic. The rooms are very beautiful and well cared for. Outside there are two super relaxing zones! We left a bag with documents and dollars inside, and the next day we returned to find the bag still intact. Very honest and kind. I really recommend it.

Carola·3 हफ़्ते पहले

“Great location, fantastic bar onsite but very rude front of office staff.”

The spot was great, but Elizabeth at reception was rude and unhelpful. We’re on a three‑week tour of California and this was by far the worst staff experience we’ve had. We were assigned room 114A (if they offer you this, refuse! It smelled damp and had one tiny window). Elizabeth claimed it was the room we’d booked, right in front of everyone at breakfast, which my wife found embarrassing. After double‑checking, we finally got room 110, which matched the type we’d reserved. Totally unnecessary and completely at odds with the staff we’ve met at the other ten hotels we’ve stayed in.

Drew·एक महीने पहले

We were disappointed with our stay. The room key problem left us waiting about an hour in the lobby that evening for help. The door system issue meant we couldn’t leave the room until check‑out the next day because it wouldn’t lock. Given the high price and the inconvenience, we were let down by the lack of an apology or any compensation.

Charlotte·एक महीने पहले

“Terrible. Left a day early.”

No luxury. Bugs. No private patio or outdoor space as website implied. Dated. No room service. Had bare essentials. Would not return or recommend

Doug·2 महीने पहले