Sheraton Sanya Yalong Bay Resort

We were very satisfied with our stay at the Sheraton hotel in Yalu Wan Bay on Hainan Island. We especially liked our room with a magnificent sea view. Waking up in the morning and enjoying the beautiful scenery was a real pleasure! The room was spacious, cozy, comfortable, and conducive to full relaxation. The hotel grounds were very beautiful, well‑maintained, with tropical greenery and a wonderful atmosphere. The sea, beach, and surrounding nature left unforgettable impressions. I would like to highlight the sense of calm and comfort, which allowed us to truly enjoy our vacation. We came from Kazakhstan and will take with us the warmest memories of this wonderful place. Thank you very much to the Sheraton hotel for a great vacation! We will gladly return and recommend this hotel to our friends and loved ones! 🇰🇿 With gratitude, guests from Kazakhstan

Серик·3 दिन पहले

The location is great, the beach is amazing, the grounds are green and beautiful, and there are several pools. I want to point out the breakfast restaurant service. The staff who should be clearing tables seem more relaxed than the guests. Finding a table is a problem, not because of crowds but because no one rushes to clean. I’ll say it’s not all bad, but the majority is.

Marina·2 महीने पहले

“Неплохо, но есть нюансы”

The location was fantastic and the property boasts a deep 1.8‑metre pool plus a picturesque main pool, set in a lovely grounds with a spacious room that was cleaned regularly. There’s an on‑site shop selling groceries and everything you might need at low prices, as well as a fruit stall, which saved me from paying for room service or having to go elsewhere. The downside was that the pools only opened at 9 am, so I couldn’t swim early; when I tried to use a pool at 7:30 am I was turned away, and the staff didn’t speak English or Russian despite many Russian guests being present. Without the GPT chat translation I wouldn’t have been able to access room service or dry cleaning. There’s no beach or pool service either – you have to pick up QR codes and then fetch everything yourself from the central bar. Breakfast disappointed me: no fresh juices, smoothies, or fish, only smoked herring; being vegetarian and avoiding meat, eggs, and Chinese food, I was left with cheese (served by the gram, and I took almost the whole buffet plate because they gave out so little) and vegetables. I ended up eating breakfast only two out of the four days, and the coffee was terrible. When I tried to book the spa, the reception was always empty.

Alina·3 महीने पहले

“The service and hospitality here are absolutely incredible. During our stay, the team went above and beyond to help us,”

Excellent

Shinegerel·3 महीने पहले

The spot is great, the sea is beautiful, the room is spacious, and the staff are helpful. The hotel feels tired, the furniture and the room itself need a makeover.

Sergey·4 महीने पहले