“Nice staff, animal sighting needs to be the core focus and this lodge could be best-in-class in the “value-for-money” lo”
1) Manager and host are nice: Renee and Charity 2) Rooms are nicely cleaned 3) If you want a handful (maximum) of T shirts to be washed, they will hand wash them for free and dry them out under the sun, it’s ready in 24 hours (unless it’s pouring rain). 1) Game drivers are shortened by 30 minutes half of the time, when they say 3 hours, it is 2 hours and a half, when they say 4 hours, it is 3 hours and a half; half of the time, they do last 3 or 4 hours 2) On top of the above, each game drive includes a break of 30 minutes (the car stops and you stand near the car, chatting with the other customers) during which you are offered a drink: beer, juice, water, glass of wine; they are trying to replicate the luxury experience without offering the luxury experience (which is normal, that lodge does not charge premium prices / luxury prices) so these 30 minutes are a total waste of time, even more so that you have 7 hours between the morning and afternoon drives to drink beer, wine, water, coffee (all included at the lodge); the luxury lodges will set up a table, and offer a high tea experience; standing next to the car for 30 minutes instead of enjoying the game drive is ridiculous 3) Game drives are shared with other customers (7 customers in total in each Range Rover / Land Cruiser maximum, which is good, it’s not too much): they will wait until everyone has waken up in the morning or everyone has waken up from their nap before leaving the lodge, which could be seriously annoying if you’re looking to maximise animal sightings; they should fix a start date and start the activity on time, instead of asking the on-time customers to wait for the late ones (if you want to have your game drives start whenever you want, then book private tours, not shared ones) I’ve shared feedback above with them (Renee) during the stay, not sure they will do anything about it
Anne-sophie·8 महीने पहले