“Broken down facility”
The elevator was not working so my wife had to climb stairs even letting them know my wife had extremely bad back , the jacuzzi tub in the bedroom shut off after 10 minutes on my wife who suffers back issues. paid upfront to receive breakfast but the facility had no breakfast due to the cook being sick. Staff wouldn't return my money and said they would put it back with points. I booked through Booking com
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