“Very disappointed and hotel doesn’t meet the basic IBIS standards.”
The staff on arrival day delivered outstanding customer service and shared many local tips, but when I requested Internet I was told there was no WIFI unless I became an Ibis member. The next day I noticed there was no coffee, no water, no sugar, no shower soap, so I called a couple of times to request basic items and the receptionist kept hanging up and then decided to walk down the stairs to the lobby to ask for what I needed. When checking out I wanted to speak with the Manager, but the receptionist told me the current Manager was on holiday and couldn’t talk to Management.
Herrera4 दिन पहले